Abstract:
This study aims to assess the effect of job stress on job performance of employees of Dashen
Bank S.C, Gondar area branches. The research objectives are formulated in order to
understand the relationship between job performance and set of independent variables namely
time pressure, work overload, role ambiguity and job monotony which are factors of job
stress. A total of 142 employees are selected based on stratified random sampling technique
and 135 questionnaires are responded correctly by employees of 22 diff erent branches of the
area. To attain the objective both descriptive and regression analysis were made by using
SPSS version 25.The main findings of the study shows that except work over load, the other
job stress factors (time pressure, role ambiguity, an d jobmonotony ) have a significant
negative effect on employees’ job performance of Dashen bank Gondar area branches. The
correlation result showed that role ambiguity has significant and weak negative relation with
job performance (r = -.225, n =135, p < .05). Similarly work overload has significant and
moderate negative relation with performance (r = -.440, n =135, p < .05). Role ambiguity also
showed a statistically significant and weak negative relation with performance (r = -.218, n
=135, p < .05). Lastly time pressure resulted in significant and moderate negative relation
with performance (r = -.210, n =135, p < .05). The result from multiple regression indicated
that the beta value for job monotony is (beta = -.249, p >.05), for work overload (beta = -
.949, p < .05), for role ambiguity (beta = -.188, p < .05), and for time pressure (beta = -.067, p
< .05) Among the four independent variables, the regression analysis showed that work
overload, role ambiguity and time pressure had statistically significant relation with job
performance. The regression analysis also indicated that the adjusted R2value is .443 which
indicated that 44.3% of variance in job performance is explained by job monotony, work
overload, role ambiguity, and time pressure .Finally, the study recommended the
organizational prepare a well-documented organization specific stress management
programs.
