DETERMINANTS OF PHARMACEUTICAL SUPPLY CHAIN MANAGEMENT PERFORMANCE: THE CASE OF UNIVERSITY OF GONDAR COMPRESSIVE SPECIALIZED HOSPITA, AMHARA REGION

Abstract

Good performance of supply chain yields a far-reaching positive consequence for the attainment of organizational goals. However, the performance of supply chains is affected by various factors. The objective of this study was to investigate determinants of pharmaceutical supply chain management performance at University of Gondar Compressive Specialized Hospital. In doing so, a total of 320(Male=190, Female=130) health professionals were included in the study using proportional stratified random sampling technique. The study used explanatory research design using quantitative research approach. The study used primary data. Data were collected using pilot tested closed ended questionnaire having a five-point Likert scale. Data analysis was undertaken using SPSS version 2022 with the main analysis tools being frequency, percentage, mean, standard deviation, Pearson correlation and Multiple Linear Regression. From the findings the result of descriptive statistics indicated that, information sharing indicated a mean value of 1.81, employee competence indicated a mean value of 2.25, technological infrastructure indicated a mean value of 1.88 and inventory control indicated that a mean value of 2.56 in which all are in the disagree scale. Findings of correlation analysis showed that all the determinant factors has a strong positive relation with pharmaceutical supply chain management performance thus information sharing had a correlation of r = 0.917, employee competence had a correlation of r = 0.913, technological infrastructure had a correlation of r = 0.879 and inventory control had a correlation value of r= 0.749. The study findings of regression indicated that information sharing, employee competence and inventory control are significantly affect supply chain management performance at (p<0.05). However technological infrastructure has not significant association with pharmaceutical supply chain management performance. Analysis of the values of the regression coefficients showed that the highest determinant factor for pharmaceutical supply chain performance was information sharing (β=1.858), followed by employee competence (β=1.413) and inventory (β=0.205). Finally, it is recommended that the specialized hospital and other relevant stakeholders should work jointly to provide information regarding the operation of pharmaceutical supply chain in constant and frequent basis to their customers, suppliers and other relevant bodies. The specialized hospital is also recommended to create its own website and other printed media that may be used to share information regarding the operation of pharmaceutical supply chain.