Abstract:
Introduction: Antenatal care is comprehensive care that pregnant mothers obtained
from organized health services to maintain best health of the mother throughout the
pregnancy. Client satisfaction in antenatal care is essential for further improvement
of antenatal care and also a measure of quality of service. However globally there is
high pregnancy related maternal death and stillborn. Therefore the purpose of this
study is to assess antenatal care client satisfaction which is one important
component to improve the antenatal care services that help to reduce maternal
death.
Objective: To assess antenatal care service satisfaction and associated factors
among pregnant women in Gondar city governmental health centers North West
Ethiopia in 2018G.C.
Methods: Facility based cross sectional study design was used with total sample
size of 404. Systematic random sampling technique was used to select study
participants and about 21 five point scale satisfaction measuring questions were
prepared. Version 7 EPI-info was used for data entry and analyzed using statistical
package for social science version 20. Bivariable & Multivariable analysis was
recruited to see the association of different variables. For all statistical significance
tests with p<0.05 with 95% CI were used.
Result: The overall satisfaction of antenatal care attending mothers was 52.14%
with 95% CI:
Conclusion: In our study even though the result reveals that percentage of the
satisfied mothers was greater than half; the difference is not that much larger
compared with the others. Education level above than secondary, having no history
of abortion, mothers on third and fourth ANC visits and available clean water were
contribute for the occurrence of lower satisfaction.
Keywords:-Antenatal care, Satisfaction, Gondar, Ethiopia.
