HOUSEHOLD MEMBERs’ SATISACTION TOWARDS COMMUNITY BASED HEALTH INSUANCE AND ASSOCIATED FACTORS IN HABRU DISTRICT, NORTHEAST ETHIOPIA.

Abstract

ABSTRACT Introduction: Community based health insurance Objective: To assess Household members’ satisfaction towards community based health insurance and its Associated factors in Habru District, Northeast Ethiopia, 2020. Method: Community based Crossectional study design was conducted in Habru District, Northeast Ethiopia, from February 1/2020 to March 30/2020 on CBHI members. The total study participants were 554. Multistage stratified sampling procedure was used to select the study participants Spot checks on the quality of data collection were made in the field and completed questionnaires were checked daily. Data were checked for its completeness before entering for analysis. The collected data then entered to EPIDATA software and exported to statically package for social science Result: The study participants’ were 554 with response rate of 100%.This study showed that 78.88% of the households were satisfied towards CBHI scheme. Household members’ satisfaction towards CBHI was positively associated with Family size 5.87, 95% CI = 3.77–9.17 Conclusion and recommendation: This study showed that the overall patients' satisfaction towards CBHI was good. Family size, Permitted health facility, Lab & diagnostic service, Health professionals approach and Health service quality after initiation of CBHI were significantly associated with satisfaction towards CBHI. However, there is the need for the government and CBHI scheme to continuously improve on the provision of healthcare services and address areas of dissatisfaction. Keywords: Community based health insurance, universal health coverage, household membership, enrollment, satisfaction